Shipping
Live Animal Shipping
Live Animal Shipping is done through fedex priority overnight.
We ship Monday through Wednesday for delivery on Tuesday through Thursday
(excluding holidays and increment weather).
We do not ship in severe weather ( including but not limited to hurricanes, thunderstorms, blizzards, etc) at our discretion.
We do not ship if temperatures are below 32 degrees or above 96 degrees.
In some circumstances we can ship outside of these parameters, but only if picked up at a local fedex hub, and on a case by case basis.
We do not ship live animals during times when there are carrier advisories that claim packages will not arrive on time, such as when fedex suspends on time delivery guarantees. This is for the animals safety.
Insurance is available on live animal shipments at the cost of $2.50 per each $100 of animal value. Please contact us if you would like to add this optional service to your order.
Animals are not shipped until full payment is received.
In all live animal deliveries, shipping dates will be discussed in advance to ensure the safety of the animals. See terms page for information on customer refused shipments.
Information required for live animal shipping is:
Full name of person receiving the box:
Address box will be sent to:
Phone Number:
Email address:
Please text 630-536-9350 or Pm Jonathan Skedd to arrange shipping. Thanks :)
* We do not currently ship mammals. They are available for pick up in brooksville FL, and we may be picked up at shows we are vending. If you're interested in doing that, please contact us to arrange pickup.*
We ship Monday through Wednesday for delivery on Tuesday through Thursday
(excluding holidays and increment weather).
We do not ship in severe weather ( including but not limited to hurricanes, thunderstorms, blizzards, etc) at our discretion.
We do not ship if temperatures are below 32 degrees or above 96 degrees.
In some circumstances we can ship outside of these parameters, but only if picked up at a local fedex hub, and on a case by case basis.
We do not ship live animals during times when there are carrier advisories that claim packages will not arrive on time, such as when fedex suspends on time delivery guarantees. This is for the animals safety.
Insurance is available on live animal shipments at the cost of $2.50 per each $100 of animal value. Please contact us if you would like to add this optional service to your order.
Animals are not shipped until full payment is received.
In all live animal deliveries, shipping dates will be discussed in advance to ensure the safety of the animals. See terms page for information on customer refused shipments.
Information required for live animal shipping is:
Full name of person receiving the box:
Address box will be sent to:
Phone Number:
Email address:
Please text 630-536-9350 or Pm Jonathan Skedd to arrange shipping. Thanks :)
* We do not currently ship mammals. They are available for pick up in brooksville FL, and we may be picked up at shows we are vending. If you're interested in doing that, please contact us to arrange pickup.*
Xpvc rack & Xpvc Cage shipping
Racks are shipped dissembled and without tubs to reduce shipping cost.
They require only a screwdriver to reassemble, and the tubs can be purchased at your local walmart or target.
When tubs are included in purchase price of a rack requiring shipping, the cost of the tubs will be discounted from the total purchase cost.
Snake Racks are not eligible for flat rate shipping. Please contact us with your zipcode for a shipping quote.
Orders placed with incorrect shipping charges will not be fulfilled until correct shipping charges are received.
We do not ship glass aquariums/enclosures.
Feel free to contact us with any questions. Thanks!
They require only a screwdriver to reassemble, and the tubs can be purchased at your local walmart or target.
When tubs are included in purchase price of a rack requiring shipping, the cost of the tubs will be discounted from the total purchase cost.
Snake Racks are not eligible for flat rate shipping. Please contact us with your zipcode for a shipping quote.
Orders placed with incorrect shipping charges will not be fulfilled until correct shipping charges are received.
We do not ship glass aquariums/enclosures.
Feel free to contact us with any questions. Thanks!
shipping of supplies
Not all orders are eligible for flat rate ground shipping.
This typically happens with large orders or orders involving large items. If your order does not qualify for flat rate shipping you will be notified, and have the option to pay the additional shipping charges and complete the order, or to cancel the order and receive a full refund. We do not fulfill orders until correct shipping charges are received. Feel free to contact us with any questions. Thanks!
This typically happens with large orders or orders involving large items. If your order does not qualify for flat rate shipping you will be notified, and have the option to pay the additional shipping charges and complete the order, or to cancel the order and receive a full refund. We do not fulfill orders until correct shipping charges are received. Feel free to contact us with any questions. Thanks!